WhatsApp MCP server for Claude, ChatGPT and other AI tools
A WhatsApp MCP server lets an AI assistant work with WhatsApp through tools instead of a dashboard. SociaHive's hosted server at https://www.sociahive.com/api/mcp lets Claude or ChatGPT build WhatsApp Business automations from a sentence. You review the draft, turn it on, and read results.
https://www.sociahive.com/api/mcpUpdated 2026-10-19
Is there an official WhatsApp MCP server?
Yes. Meta runs "WhatsApp Business Tools" at https://mcp.facebook.com/whatsapp_business_tools. It is a beta aimed at developers on the WhatsApp Business Platform: it manages phone numbers, message templates and webhooks, and it can send messages. It needs a Meta developer sign-in with admin access to a WhatsApp-enabled app. SociaHive is different: nothing to set up on Meta's developer side, and it builds and runs automations plus covers Instagram, Messenger, Telegram and scheduling. It does not send one-off messages.
Checked 2026-10-19.
What you can do on WhatsApp from Claude, ChatGPT and Cursor
| Ask your AI to | MCP tool | Plan |
|---|---|---|
| Build a WhatsApp automation from a sentence, as a draft | create_automation | Studio and up |
| Generate a flow with keyword replies, a welcome, buttons or a name and email question | generate_flow | Studio and up |
| Turn an automation on, through the same checks as the app | activate_flow | Studio and up |
| Turn an automation off | deactivate_flow | Studio and up |
| List automations with runs and results | list_flows_with_stats | Trial and paid plans |
| See how one automation performs | get_flow_stats | Trial and paid plans |
| See which fields an automation collected and how many | get_collected_data | Trial and paid plans |
Official, open source or hosted: which WhatsApp MCP server to use
| Compare | Official | Open source | SociaHive |
|---|---|---|---|
| Hosting | Hosted by Meta (beta) | You run it on your own machine | Hosted by SociaHive |
| Sign-in | Meta developer account, admin on a WhatsApp app | Scan a QR code with a personal WhatsApp account | OAuth or API key; a WhatsApp Business account connected to SociaHive |
| Account type | WhatsApp Business Platform | Personal WhatsApp via WhatsApp Web | WhatsApp Business only |
| Send messages | Yes, free-form in the 24-hour window or approved templates | Yes, to people and groups | No one-off sends; automations reply to people who message you |
| Build automations | No | No | Yes, drafted from a sentence, reviewed, then turned on |
| Other platforms | WhatsApp only | WhatsApp only | Instagram, Messenger, Telegram, and scheduling on other platforms |
| Price | No price on Meta's page | Free | Studio $79/mo and up for WhatsApp; 7-day trial, no card |
How to connect WhatsApp to your AI assistant
- 1
Connect your WhatsApp account to SociaHive
Sign up for SociaHive and connect WhatsApp under Connected accounts. The 7-day trial needs no card.
- 2
Add the SociaHive MCP server to your AI assistant
Add https://www.sociahive.com/api/mcp as a connector or MCP server in ChatGPT, Claude, Cursor or another MCP client, then sign in with SociaHive.
- 3
Ask for what you want
Type a request such as "On WhatsApp, reply to anyone who messages "hours" with our opening hours and a button to book.". Anything that goes live asks you to confirm first.
Step-by-step setup: ChatGPT, Claude, Claude Code.
Things to ask about WhatsApp
A draft keyword automation you can read before it goes live.
A draft flow with the two questions and a closing message.
The automation goes live after the same checks as the app.
Each automation with its runs and results.
Can Claude Code be used with WhatsApp MCP?
Yes. Claude Code can connect to any remote MCP server, and both Meta's server and SociaHive's list Claude Code as a supported client. Add the server, sign in, and ask in plain language.
With SociaHive, you add https://www.sociahive.com/api/mcp once. Then ask Claude Code to build a WhatsApp automation, such as "reply to 'pricing' with our plans and a button." It creates a draft. You read it, then ask it to turn it on.
With Meta's server, Claude Code works as a developer assistant for your WhatsApp Business Platform setup: phone numbers, templates, webhooks and messages.
Which to pick
- You build and run customer replies: SociaHive.
- You are a developer managing the platform itself: Meta's.
Setup steps are on the Claude Code page. ChatGPT works the same way: add the server in settings and sign in. See the ChatGPT page.
WhatsApp MCP on GitHub: what to know before you use it
The popular GitHub server, lharries/whatsapp-mcp, "connects to your personal WhatsApp account directly via the Whatsapp web multidevice API". You scan a QR code, and it can search your messages and send to people and groups. Messages are stored in a local SQLite database.
That is a different tool from a business automation. It acts as you, on your personal account, from your computer. It is free and you control it.
Risk to weigh. WhatsApp's Terms of Service prohibit gaining or attempting to gain "unauthorized access to our Services or systems," and list "bulk messaging, auto-messaging, auto-dialing" as impermissible. A personal-account bridge is not an official channel, so read the terms before pointing it at an account you care about.
SociaHive only works with WhatsApp Business accounts connected through WhatsApp's official business signup. It does not read your personal chats.
WhatsApp limits your AI should know
| Customer service window | 24 hours after the customer last messaged you; outside it, only approved templates can be sent |
|---|---|
| Plan | WhatsApp automation is on Studio ($79/mo) and up |
| Account | A WhatsApp Business account connected to SociaHive through Embedded Signup |
| Review step | New automations start as drafts; nothing runs until you turn it on |
| Collected data | The AI sees field names and counts, not the values |
What it can't do on WhatsApp
- Send one-off or bulk WhatsApp messages from the AI.
- Read your chats or inbox.
- Connect a personal WhatsApp account; it works with WhatsApp Business only.
- Post to WhatsApp Status.
- Message groups.
- Create or manage message templates from the AI.
Run WhatsApp from your AI.
The MCP server is in the trial and every paid plan. 7-day free trial. No credit card required.
Connect WhatsAppFAQ
What is a WhatsApp MCP server?
It is a server that gives an AI assistant tools to work with WhatsApp. Meta runs one for developers, open-source ones link a personal account, and SociaHive's hosted one builds and monitors WhatsApp Business automations. The assistant calls the tools while you chat.
Can I use WhatsApp MCP with ChatGPT?
Yes. Add the server URL in ChatGPT's connector settings and sign in. SociaHive's is https://www.sociahive.com/api/mcp. Meta lists ChatGPT as a supported client too. You need a SociaHive trial or paid plan, and Studio or higher to run WhatsApp automations.
Is ChatGPT using MCP?
Yes. ChatGPT can connect to remote MCP servers, so it can call tools like the ones SociaHive and Meta expose. Claude, Claude Code, Cursor, Codex and Gemini CLI support MCP as well.
Is MCP just tool calling?
Mostly, but standardized. MCP is an open protocol that tells an AI app which tools a server offers and how to call them, plus sign-in. Any MCP client can then use any MCP server without custom code. The spec is at modelcontextprotocol.io.
Can the AI message my WhatsApp customers?
Not directly. SociaHive's AI builds automations that reply when a customer messages you, and replies follow WhatsApp's 24-hour customer service window rules. It cannot send one-off or bulk messages. If you want one-off sends, Meta's developer server offers them.
Sources
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