Terms of Service

Last Updated: 22 December 2024

Welcome to SociaHive! These Terms of Service (the "Terms") govern your use of our website, application, and services ("Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

1. Acceptance of Terms

By registering for an account or otherwise using the Service, you accept and agree to these Terms and our Privacy Policy. You must be at least 13 years of age (or the age of majority in your jurisdiction) to use the Service.

2. Description of the Service

The Service provides social media management capabilities for creators and businesses, including:

  • Scheduling and publishing content on Instagram (and potentially other platforms)
  • Automatic messaging or comment replies
  • Analytics and engagement insights
  • Other tools to help manage and grow social presence

3. Account Registration

  • Accuracy: You must provide accurate account information
  • Security: You are responsible for maintaining the confidentiality of your login credentials and any actions taken under your account
  • Restrictions: You agree not to share your account with anyone else or use the Service on behalf of another without authorization

4. Acceptable Use

You agree that you will not:

  • Violate Laws: Use the Service for any illegal or unauthorized purpose
  • Interfere: Transmit malware, spam, or disrupt the network or servers
  • Misrepresent: Misrepresent your identity or affiliation, or impersonate others
  • Extract Data: Scrape or harvest content except as permitted through official APIs or the normal functionality of the Service

5. User-Generated Content

Where you provide content (e.g., posts, comments, messages) via the Service:

  • Ownership: You retain ownership of your content
  • License: You grant us a limited license to store, display, and process that content as needed to provide the Service
  • Compliance: You represent and warrant that you have the rights to post the content and that it does not violate any third-party rights

6. Intellectual Property

  • Our IP: All software, designs, and other materials provided by us remain our property or that of our licensors
  • Your Feedback: If you submit suggestions or feedback, we can use them without obligation or compensation to you

7. Payment & Subscriptions

  • Fees: Some features may require payment of subscription fees, described on our pricing page
  • Billing: You authorize us or our payment processor to charge the specified payment method
  • Refunds: Refund policies (if any) will be outlined separately or in the payment terms

8. Termination

We may suspend or terminate your access at any time if you violate these Terms, misuse the Service, or for other lawful reasons. You can also terminate your account by contacting [email protected]

9. Disclaimer of Warranties

The Service is provided "AS IS" and "AS AVAILABLE." We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted or error-free functionality.

10. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, consequential, or punitive damages, nor for loss of profits, revenues, data, or similar losses arising out of or related to your use of the Service.

11. Indemnification

You agree to indemnify and hold us harmless from any claims, liabilities, damages, losses, or expenses (including legal fees) arising out of your violation of these Terms or your use of the Service.

12. Changes to These Terms

We may modify these Terms at any time. We will notify you of changes by posting the updated Terms on our website with a new "Last Updated" date. Continuing to use the Service indicates acceptance of any revised Terms.

13. Contact Us

If you have any questions about these Terms, please contact us at: [email protected]

Last updated: 22 December 2024