WhatsApp automation with buttons, lists and templates
Go beyond plain text. Send interactive buttons, list menus and approved templates, the WhatsApp pieces your customers already know.
Built on the official Instagram, WhatsApp & Meta APIs
A WhatsApp order flow
A customer orders with list menus and buttons, without typing much.
WhatsApp · Direct messages
What it does
Interactive buttons and lists
Go beyond plain text. Send native WhatsApp reply buttons (up to 3), list menus (up to 100 items across 10 sections) and link buttons. Your customers tap instead of typing.
- Up to 3 quick-reply buttons per message
- List menus with 10 sections of 10 rows
- Native link buttons
Welcome and onboarding flows
First-time customers get a welcome message with a menu of options, so one tap takes them where they need to go.
- Automatic first-contact detection
- Welcome flow triggers instantly
- wa.me links and QR codes trigger specific flows
Approved templates for follow-ups
Outside the 24-hour window WhatsApp only allows approved templates. Create them in SociaHive, send them to Meta for approval and see their status in one place.
- Create and submit templates to Meta
- Approval status updates automatically
- Use approved templates in flows and broadcasts
Works with the rest of SociaHive
Scheduling, support, booking and the AI builder share the same account.
Plans and prices
WhatsApp automation on every paid plan
Creator
Recommended$29/mo
10 social accounts, 300 AI credits
Automation on 1 account
Creator
Recommended$29/mo
10 social accounts, 300 AI credits
Automation on 1 account
Studio
$79/mo
20 social accounts, 1,000 AI credits
Automation on 4 accounts
Pro
$149/mo
30 social accounts, 3,000 AI credits
Automation on 10 accounts
Agency
$349/mo
150 social accounts, 25,000 AI credits
Automation on 100 accounts
Every signup starts with a free 7-day trial.
Questions, answered
Do I need WhatsApp Business API?
Yes. SociaHive connects via the official WhatsApp Business API through Meta's embedded signup flow. You don't need a separate BSP; we handle the setup for you.
How much does WhatsApp API cost?
Meta charges for template messages, by message category and country. Replies inside the 24-hour customer service window are free. Meta's fees are separate from your SociaHive plan.
Can I send messages to customers who haven't messaged first?
Yes, but only using pre-approved WhatsApp message templates. Templates must be approved by Meta before use. Once approved, you can send follow-ups, appointment reminders, and more.
What message types are supported?
Text, images, video, documents, audio, interactive buttons (up to 3), list menus (up to 100 items), CTA URL buttons, location sharing, contact cards, and product catalog messages.
Can I use it for e-commerce?
Yes. WhatsApp Commerce lets you send product messages, product lists, and catalog browsing directly in the chat, which turns WhatsApp into a sales channel.
How does the QR code feature work?
Generate QR codes and wa.me links that trigger specific automation flows when scanned. Great for restaurants (menu QR), retail (product info), and events (registration).
Is it compliant with WhatsApp policies?
Yes. We follow Meta's WhatsApp Business Policy. Consent and opt-in tracking are built in.
Which plans include WhatsApp?
WhatsApp automation is on every paid plan: Creator ($29/mo, 1 automated account), Studio ($79/mo, up to 4), Pro ($149/mo, 10) and Agency ($349/mo, 100).
Start automating WhatsApp in 5 minutes
Turn conversations into customers. Free to start, no credit card required.