Multi-Platform Inbox
Stop switching between Instagram, WhatsApp, Messenger, and Telegram. See every conversation in one place, assign to your team, and let AI handle the routine.
Everything you need to manage conversations
Unified Inbox
Every DM, comment reply, and conversation from all platforms in one view. No more switching between apps.
AI Triage
AI reads incoming messages, classifies intent, and routes to the right team member or bot flow automatically.
Bot-to-Human Handoff
AI handles routine queries. Complex ones get flagged for human review with full conversation context preserved.
Team Assignment
Assign conversations to team members. Round-robin routing, manual assignment, and availability-based distribution.
Tags & Notes
Tag conversations for follow-up. Add internal notes visible only to your team. Filter by tag, status, or assignee.
Search & Filter
Find any conversation instantly. Filter by platform, status, assignee, tag, or date range.
Real-Time Updates
New messages appear instantly via server-sent events. Unread count badge keeps you on top of conversations.
Quick Replies
Save and reuse response templates. Insert with one click. Personalize with contact variables.
Seamless bot-to-human handoff
AI handles what it can. Your team handles the rest.
AI bot handles the conversation using your flows and knowledge base
When AI can't help, it flags the conversation and pauses automation
Your team replies from the inbox, then resumes the bot when done
Inbox available on
All paid plans
AI inbox features included. Live chat and team assignment on Pro and up.
Ready to unify your inbox?
Connect your accounts and see all conversations in one place.
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