Collect Customer Feedback via Instagram DM

Gather customer reviews, ratings, and feedback automatically through Instagram DM conversations. Improve your product and boost social proof.

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Why Automate Feedback Collection?

  • ✓Collect reviews and ratings via DM
  • ✓Automate post-purchase feedback requests
  • ✓Route negative feedback to your support team
  • ✓Build social proof with positive reviews
  • ✓Track customer satisfaction trends

Industries Using Feedback Collection

E-commerce

Instagram DM automation for online stores to drive sales, handle product inquiries, and recover abandoned carts.

Restaurants

Instagram DM automation for restaurants to handle reservations, share menus, and promote specials.

Templates for Feedback Collection

review requestnps surveyfeedback form

Frequently Asked Questions

What is Feedback Collection automation on Instagram?

Feedback Collection automation uses AI to handle feedback collection-related interactions on Instagram automatically. SociaHive triggers DM conversations from comments, qualifies leads, and completes actions without manual effort.

How do I set up Feedback Collection with SociaHive?

Sign up at sociahive.com, connect your Instagram account, and choose a feedback collection template from the flow builder. Customize your trigger keywords and messages, then activate your flow.

Is Feedback Collection automation compliant with Instagram rules?

Yes. SociaHive uses the official Instagram Messaging API and follows all platform guidelines. Your account stays safe while automating feedback collection.

How much does Feedback Collection automation cost?

SociaHive plans start at $49/mo with a 30-day money-back guarantee. Every plan includes unlimited automation flows.

Ready to automate feedback collection?

Plans start at $49/mo with a 30-day money-back guarantee.

Get Started