CRM

Salesforce + SociaHive

Connect Instagram DM automation with Salesforce for enterprise-level customer relationship management.

What You Can Do with Salesforce + SociaHive

✓Sync DM leads to Salesforce contacts
✓Log Instagram interactions as activities
✓Trigger Salesforce automations from DMs
✓Build complete customer journey tracking

How to Connect Salesforce

1

Create Your SociaHive Account

Sign up at sociahive.com and connect your Instagram Business or Creator account. No crm credentials needed yet.

2

Find Salesforce in Integrations

Open your SociaHive dashboard, go to Settings > Integrations, and select Salesforce from the CRM section.

3

Authorize Salesforce

Click "Connect" and complete the Salesforce authorization flow to grant SociaHive read and write access.

4

Set Up Your Salesforce Workspace

Configure your Salesforce connected app with the Instagram DM scope so SociaHive can create and update contact records automatically.

5

Test Your Salesforce Connection

Send a test DM to your Instagram account and verify the data flows into Salesforce. Check that triggers, events, and data mapping work as expected.

Use Cases with Salesforce

Lead Generation

Turn Instagram comments into qualified leads automatically. SociaHive is an Instagram lead generation tool that sends personalized DMs, collects contact info, and builds your pipeline 24/7.

Customer Support

Handle FAQ, order inquiries, and support requests automatically via Instagram DM. Reduce response time and free your team for complex issues.

Sales Funnel

Create multi-step sales funnels inside Instagram DMs. Qualify leads, present offers, overcome objections, and close deals — all automated.

Other CRM Integrations

Connect Salesforce with SociaHive

Plans start at $49/mo with a 30-day money-back guarantee.